I have been sent a package from the US, for which I need to pay £22.34 VAT and Duty. That’s fine, that’s the law and while it’s never nice to have to pay extra to bring something in from abroad you kind of expect it. Fine.
What you don’t expect is to have to pay an extra £8 to Royal Fail for their “handling” of it going through customs. They should be utterly ashamed of themselves; this is daylight robbery.
Of course this is the only company that will refuse to even deliver the item until the fee is paid, so you can’t even dispute it after you get the item – you either have to cough up or do without the item you paid for.
No wonder they’re profitable again if they pull tricks like this.
Same thing happened to me with some Raspberry Pi stuff from the US. Outrageous charges
Same here goods valued at £15 and something pence charged about £3 ish vat and 8 quid handling, the woman at the post office was quite sympathetic as she thought it was out of order when goods costing thousands are only charged eight quid by them to